Frequently asked.
What do I get on the free plan?
100 one-time Studio Credits and 1 trial video package. Free exports carry a small CreatorPilot watermark — any paid plan removes it.
Do Studio Credits expire?
Credits you buy as top-ups never expire. Credits included with a monthly plan reset on your renewal date.
Can I cancel anytime?
Yes. Your plan stays active until the end of the period you already paid for. Consumed credits and completed generations aren't refundable.
Do I own what I create?
You own your scripts, images, voiceovers and finished videos. We keep the rights to the platform itself.
Do I have to tell viewers the content is AI-made?
Yes — YouTube, TikTok and Instagram each require you to label synthetic content. Some generated text and images also carry invisible provenance marks. See our Terms of Service for details.
How long does a video take?
Most full packages finish in a few minutes; longer cinematic renders can take 15–20 minutes depending on scene count and quality.
How do I delete my account and data?
Email privacy@creatorpilot.app and we'll remove your data within 30 days.
Still stuck?
Reach us on the contact page — general support replies within 24 hours.
